Privacy policy
1. Introduction
Welcome to Wheelie Bin Storage (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website Wheelistorage.shop or make a purchase from us.
By using our site, you consent to the data practices described in this policy.
2. Who We Are
Our company name is Wheelie Bin Storage.
We are located at:
6 Chartley Drive
Littleover, Derby
United Kingdom
DE23 3BG
Our website is: Wheeliestorage.shop
You can contact us by phone at: +44 125 855 4215
Or by email at: contact@wheeliestorage.shop
3. Information We Collect
We may collect the following types of information:
Personal Identifiers: When you place an order or create an account, we collect your name, billing and shipping addresses, email address, and phone number.
Payment Information: We collect payment information at the time of purchase. Please note that all payments are processed by our secure third-party payment processors (e.g., Stripe, PayPal). We do not store your full credit card details on our servers.
Technical Data: We automatically collect information about your interaction with our website. This includes your IP address, browser type, operating system, referring URLs, pages you viewed, and the dates/times of your visits.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track activity on our website and hold certain information to enhance your user experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
4. How We Use Your Information
We use the information we collect for the following purposes:
To Fulfil Your Orders: To process your payments, arrange for shipping, and provide you with invoices and/or order confirmations.
To Communicate With You: To respond to your inquiries, provide customer support, and send you important account-related information.
To Improve Our Website: To analyze how customers use the site, which helps us improve our products, services, and user experience.
For Marketing (with your consent): If you have opted in, we may send you emails about new products, special offers, and other updates. You can opt-out of these communications at any time by using the unsubscribe link in any marketing email or by contacting us.
For Security and Fraud Prevention: To protect our website and our customers from fraud and unauthorized access.
5. Legal Basis for Processing (UK GDPR)
Under the UK General Data Protection Regulation (UK GDPR), our legal bases for processing your personal data are:
Performance of a Contract: Processing is necessary to fulfil the order and delivery contract between you and us.
Legitimate Interests: Processing is necessary for our legitimate interests in operating and improving our website, ensuring security, and for marketing our products to existing customers (in a way you would reasonably expect).
Consent: Where we have obtained your explicit consent, for example, for sending certain types of marketing communications. You can withdraw your consent at any time.
Legal Obligation: Processing is necessary for compliance with a legal obligation, such as for tax and accounting purposes.
6. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your data with trusted third parties in the following situations:
Service Providers: We share your data with companies that provide services on our behalf, such as payment processing, order fulfilment, shipping (e.g., Royal Mail, DPD), email delivery, and website analytics.
Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).
All third-party service providers are obligated to protect your data and are not permitted to use it for any other purpose.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, including to fulfil your order, comply with our legal obligations (such as tax, accounting, or warranty purposes), resolve disputes, and enforce our agreements.
8. Your Data Protection Rights
Under UK data protection laws, you have rights including:
The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. Please contact us at contact@wheeliestorage.shop to exercise any of these rights.
9. International Data Transfers
Your information is processed within the UK and the European Economic Area (EEA). If we need to transfer your data outside the UK/EEA, we will ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable law.
10. Children’s Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. We encourage you to review this Privacy Policy periodically for any changes.
12. How to Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Wheelie Bin Storage
6 Chartley Drive
Littleover, Derby
United Kingdom
DE23 3BG
Phone: +44 125 855 4215
Email: contact@wheeliestorage.shop